AJP Job Posting: Operations Manager

Operations Manager

The American Journalism Project is seeking an Operations Manager to support our day-to-day operations and our rapidly growing team. Our Operations Manager will work on projects big and small to further the American Journalism Project’s work and support the organization’s staff and overall mission. The ideal candidate will be highly organized, comfortable and efficient working in a startup environment, and a strong communicator with a willingness to learn and grow.

We’re a small but dynamic team of individuals driven by our shared mission. We strive to have a healthy, fun and productive workplace, working alongside smart, energetic colleagues who enjoy one another and enjoy the work.

You’ll be joining a nonprofit venture philanthropy organization and interacting with team members working on operations, grantmaking and portfolio support, strategic partnerships, fundraising and marketing as part of our vibrant remote culture. Our team members are based in Detroit, Los Angeles, New York, and Washington, D.C.  You’ll be a vital part of our ability to grow and execute our mission.

This position is based in Washington, D.C., and will report to the Managing Director, Strategy & Operations.

Diverse candidates are strongly encouraged to apply.

The key responsibilities for this role include:

Coordinating talent work as we build a larger team and support our existing staff, including:

  • Creating and managing an engaging new employee onboarding process
  • Serving as the primary contact with our HR/Benefits provider
  • Managing annual open enrollment and ongoing benefits administration
  • Provisioning office space and IT for a remote team

Providing a wide range of operations support, including:

  • Researching and purchasing of centralized services, with an emphasis on procurement and sourcing of diverse businesses and vendors.
  • Supporting a performance review process
  • Entering payroll information
  • Tracking vendor contracts and invoices
  • Preparing documentation for our annual audit
  • Supporting quarterly Board of Directors meetings
  • Helping to coordinate AJP’s regular in-person meetings and travel schedules

What background and skills do you have? (We know not all strong candidates will have all the skills we list. That’s OK. What else do you bring to the table? Please tell us!):

  • Great task and project management skills, including the ability to integrate big picture goals with specific tasks needed to move complex projects forward effectively
  • Strong organizational skills and ability to keep track of multiple competing demands
  • Excellent problem-solving ability and superior attention to detail
  • Strong customer service approach and solution-oriented mindset
  • Discretion and confidentiality when communicating about sensitive topics
  • Ability to build trust-based relationships with AJP’s full team, even in a virtual setting. We may be remote but we use smart tools to stay engaged and attentive to one another. We also have regular in-person meetings to help us remain unified as a team.
  • Flexibility and comfort working in an environment where multitasking is the norm, the pace is fast, and priorities will evolve
  • Proficient with office software, primarily the Google Suite, including strong spreadsheet and presentation (slides) design skills
  • At least five years of relevant work experience (e.g. nonprofit operations, human resources, executive support, back-office support for a growing company)
  • Bachelor’s degree required

Bonus points if you’ve got:

  • Curiosity about philanthropy or nonprofit journalism, and a connection to our mission
  • Experience using customer relationship management tools (Salesforce) and document management solutions (e.g. Box.com, Google Drive)
  • Experience with human resources software and policies

The position will be based at our Washington, D.C., office, near the Gallery Place/Chinatown Metro.

This is a full-time position with benefits. The American Journalism Project offers a competitive salary, commensurate with experience, and a generous benefits package.

About the American Journalism Project

The American Journalism Project is the first venture philanthropy organization dedicated to local news. It offers transformative investment and close support to Civic News Organizations (CNOs) in order to catalyze a new generation of public service media that is governed by, sustained by, and looks like the public it serves. Learn more at theajp.org.

How to Apply

Please send a PDF of your resume and a cover letter explaining your interest in the position and where you heard about it to careers@theajp.org. Include “Operations Manager” in the subject line. The American Journalism Project is dedicated to equal employment opportunities for all applicants and employees. The American Journalism Project encourages people of all races, colors, national origins, ancestries, creeds, religions, genders, ages, disabilities, veteran status, sexual orientations, and marital statuses to apply.